All tickets will go on sale on Sunday 11th May at 9am.
Box Office open Sunday 11th May 9am-4pm. Thereafter Monday-Saturday,
10am-6pm.
To book tickets click on the link below:
Tickets will be available online and by phone. We have allocated
approximately 60% of all tickets to online sales.
ONLINE
www.cambridgefolkfestival.co.uk
Please note that there is an additional booking fee when booking online,
to cover the cost of providing this service.
PHONE (01223) 357851
Should the line be engaged or if you are on hold, we would ask you to
please be patient. We expect a large number of calls, particularly in
the first few days of booking. Ensuring customers have the correct
information and have booked the correct tickets can be time consuming.
We accept Mastercard, Visa and Maestro.
WITHDRAWAL OF PERSONAL BOOKING
Due to improvements in online booking and previous problems associated
with queuing, personal booking is no longer available to non-Cambridge
City residents. A detailed explanation of the reasons for this decision
can be found under Tickets/FAQ on this website. If you are not a
Cambridge City resident do not travel to the Box Office, as you will not
be able to buy any tickets in person. A Cambridge City resident is
defined as a person living within the Cambridge Billing Authority area,
where Council tax is paid to Cambridge City Council.
RESTRICTIONS ON THE MAXIMUM NUMBER OF TICKETS
YOU CAN BUY
To minimise ticket touting and help ensure that tickets are distributed
fairly, the following restrictions apply:
· A maximum combination of 4 adult or young people's tickets, per person
or per booking.
· A maximum of 1 camping ticket per Full Festival ticket.
· A maximum of 4 children's tickets per adult ticket.
POSTAGE
All tickets will be sent by Special Delivery postage, to ensure tickets
arrive safely to the correct person. Please allow up to 28 days for
delivery. The Festival will not accept any responsibility for, nor will
they replace or refund lost, undelivered or stolen tickets.
REFUNDS & RETURNS
Help us to stamp out ticket touting. If you have purchased a ticket and
are no longer able to attend, you can obtain a refund, provided that
your tickets are returned to the Box Office by 1 July. Returned tickets
will go on sale on 7 July; please do not request them beforehand.
Details of the number of returned tickets and how to purchase them will
be published on our website on 4 July.
TICKET AVAILABILITY
Demand for tickets far outstrips their availability so it is inevitable
that some people will be disappointed. Whilst we appreciate that
uncertainty about being able to obtain a ticket is frustrating, we would
ask all customers to please be patient during the booking process.
Cambridge University Press. www.cambridge.org/printing
